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[FIXED] Level3 peering down? (Posted here as applicable to both ADSL & Fibre)

Townman
Superuser
Superuser
Posts: 22,922
Thanks: 9,538
Fixes: 158
Registered: ‎22-08-2007

[FIXED] Level3 peering down? (Posted here as applicable to both ADSL & Fibre)

I've been unsuccessfully trying to connect to http://www.grc.com - "Is it down now" reports it down for all and has been for 10+ hours.
Tracert tests expire long before getting anywhere near GRC's subnets.  Tests on adjacent addresses take differing routes but fail part way through the 'journey'.
Quote
C:\Users\Kevin>nslookup
Default Server:  dsldevice.lan
Address:  192.168.1.254
> set type=any
> grc.com
Server:  dsldevice.lan
Address:  192.168.1.254
Non-authoritative answer:
grc.com
       primary name server = grc.com
       responsible mail addr = dns2005.grc.com
       serial  = 2014061905
       refresh = 14400 (4 hours)
       retry   = 300 (5 mins)
       expire  = 5184000 (60 days)
       default TTL = 60 (1 min)
grc.com nameserver = ns4.customer.level3.net
grc.com nameserver = ns6.customer.level3.net
grc.com internet address = 4.79.142.200
grc.com MX preference = 10, mail exchanger = grc.com
grc.com text =
       "v=spf1 ip4:4.79.142.192/28 a:client.grc.com a:grc.com ?all"
>

Quote
C:\Users\Kevin>tracert 4.79.142.200
Tracing route to grc.com [4.79.142.200]
over a maximum of 30 hops:
 1     2 ms     1 ms     2 ms  dsldevice.lan [192.168.1.254]
 2    34 ms    33 ms    34 ms  195.166.130.221
 3    46 ms    39 ms    32 ms  link10-central10.pcl-gw02.plus.net [84.93.249.210]
 4    35 ms    34 ms    41 ms  195.99.126.182
 5    35 ms    33 ms    34 ms  core3-te0-10-0-15.faraday.ukcore.bt.net [213.121.193.180]
 6    33 ms    33 ms    32 ms  peer2-et-10-3-0.faraday.ukcore.bt.net [62.6.201.199]
 7    35 ms    40 ms    35 ms  213.137.183.98
 8     *        *        *     Request timed out.
 9     *        *        *     Request timed out.
10     *     ^C

Quote
C:\Users\Kevin>tracert 4.79.142.192
Tracing route to grctech.com [4.79.142.192]
over a maximum of 30 hops:
 1    45 ms     1 ms     3 ms  dsldevice.lan [192.168.1.254]
 2    33 ms    32 ms    57 ms  195.166.130.221
 3    34 ms    32 ms    32 ms  link9-central10.pcl-ag07.plus.net [84.93.249.209]
 4    33 ms    34 ms    34 ms  195.99.126.138
 5    35 ms    43 ms    35 ms  core3-te0-0-0-14.faraday.ukcore.bt.net [213.121.193.160]
 6    33 ms    33 ms    44 ms  peer2-et-3-3-0.faraday.ukcore.bt.net [62.6.201.193]
 7    33 ms    33 ms    33 ms  213.137.183.96
 8     *        *        *     Request timed out.
 9     *        *        *     Request timed out.
10     *        *        *     Request timed out.
11     *     ^C

Quote
C:\Users\Kevin>tracert 4.79.143.1
Tracing route to 4.79.143.1 over a maximum of 30 hops
 1    43 ms     3 ms     2 ms  dsldevice.lan [192.168.1.254]
 2    52 ms    48 ms    32 ms  195.166.130.221
 3    33 ms    35 ms    33 ms  link9-central10.pcl-ag07.plus.net [84.93.249.209]
 4    33 ms    34 ms    32 ms  195.99.126.138
 5    44 ms    37 ms    33 ms  core3-te0-0-0-14.faraday.ukcore.bt.net [213.121.193.160]
 6    33 ms    33 ms    36 ms  peer2-et-9-3-0.faraday.ukcore.bt.net [62.6.201.195]
 7    34 ms    33 ms    33 ms  213.137.183.96
 8     *        *        *     Request timed out.
 9     *     ^C
#Microsoft Windows [Version 10.0.10586]
#14/02/2016-15:56:28.48
C:\Users\Kevin>tracert 4.79.144.1
Tracing route to ae3-276.bar1.Orlando1.Level3.net [4.79.144.1]
over a maximum of 30 hops:
 1    49 ms     1 ms     2 ms  dsldevice.lan [192.168.1.254]
 2    32 ms    33 ms    32 ms  195.166.130.221
 3    32 ms    33 ms    32 ms  link10-central10.pcl-gw02.plus.net [84.93.249.210]
 4    36 ms    35 ms    34 ms  195.99.126.182
 5    37 ms    34 ms    33 ms  core3-te0-2-0-15.faraday.ukcore.bt.net [213.121.193.176]
 6    42 ms    36 ms    38 ms  peer2-et-3-3-0.faraday.ukcore.bt.net [62.6.201.193]
 7    33 ms    34 ms    34 ms  213.137.183.96
 8    40 ms    35 ms    34 ms  10-1-1.ear2.London2.Level3.net [212.187.139.177]
 9   125 ms   129 ms   131 ms  ae3-276.bar1.Orlando1.Level3.net [4.79.144.1]
Trace complete.

Looking at the routing reports, they all seem to go wrong beyond 213.137.183.* which appears to be the edge of the BT network.

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

3 REPLIES 3
AndyH
Grafter
Posts: 6,824
Thanks: 1
Registered: ‎27-10-2012

Re: Level3 peering down? (Posted here as applicable to both ADSL & Fibre)

Unable to access the site via two connections in the Czech Republic.
Btw, Plusnet have mostly moved away from L3 peering - they primarily use BTnet now.
dvorak
Moderator
Moderator
Posts: 29,473
Thanks: 6,623
Fixes: 1,482
Registered: ‎11-01-2008

Re: Level3 peering down? (Posted here as applicable to both ADSL & Fibre)

i can't using vpn
Customer / Moderator
If it helped click the thumb
If it fixed it click 'This fixed my problem'
Townman
Superuser
Superuser
Posts: 22,922
Thanks: 9,538
Fixes: 158
Registered: ‎22-08-2007

Re: [FIXED] Level3 peering down? (Posted here as applicable to both ADSL & Fibre)

Fixed - was indeed Level3 routing issues...
Quote
C:\Users\Kevin>tracert grc.com
Tracing route to grc.com [4.79.142.200]
over a maximum of 30 hops:
  1    3 ms    1 ms    3 ms  dsldevice.lan [192.168.1.254]
  2    36 ms    36 ms    33 ms  195.166.130.221
  3    39 ms    32 ms    39 ms  link10-central10.pcl-gw02.plus.net [84.93.249.210]
  4    34 ms    34 ms    34 ms  195.99.126.182
  5    34 ms    34 ms    33 ms  core3-te0-10-0-15.faraday.ukcore.bt.net [213.121.193.180]
  6    34 ms    33 ms    33 ms  peer2-et-10-3-0.faraday.ukcore.bt.net [62.6.201.199]
  7    33 ms    34 ms    33 ms  213.137.183.98
  8    38 ms    43 ms    34 ms  10-1-1.ear2.London2.Level3.net [212.187.139.177]
  9  376 ms  198 ms  219 ms  ae-21-3201.car1.Tustin1.Level3.net [4.69.160.10]
10  310 ms  206 ms  208 ms  ae-21-3201.car1.Tustin1.Level3.net [4.69.160.10]
11  173 ms  172 ms  173 ms  grc.com [4.79.142.200]
Trace complete.
#Microsoft Windows [Version 10.0.10586]
#14/02/2016-18:35:01.18

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.