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Expected broadband speeds with Justmail

pint
Grafter
Posts: 384
Thanks: 6
Registered: 19-08-2007

Expected broadband speeds with Justmail

What sort of broadband speeds can you get with Justmail?
eh...?
"How fast will the justmail make my internet"
Im helping someone with a soon to be closing madasafish account ( @totalise email address) who wants to keep their e-mail, so they have signed up to justmail  assuming and hoping after being told that it will work just as before that is through windows live mail with no need to change any passwords mail server addresses etc
Whats causing the confusion is this e-mail from madasafish support ( question from person...arent they being shut down??)
Quote
This email is to confirm that your account change has completed.
Your new account type: Madasafish Justmail
Estimated speed: Mbps
Broadband speed
As part of our commitment to ensuring our broadband is both easy to
use and understand,
we've signed up to Ofcom's voluntary code of practice for broadband speeds -
http://www.ofcom.org.uk/telecoms/ioi/copbb/
This means that, as well as finding out your estimated broadband speed
before you order, you can also check your actual broadband speed at any
time.
To view both your estimated and actual broadband speed, just go to
ttps://secure.madasafish.com/myaccountdx/internet/

If you have any questions, use Contact Us to get in touch:
http://www.madasafish.com/contact/
Alternatively, call our Support Team on 0844 395 0830.
Kind regards,
Madasafish Customer Support
http://www.madasafish.com/
Email ref: EB087
3 REPLIES
Plusnet Help Team
Plusnet Help Team
Posts: 13,089
Thanks: 153
Fixes: 55
Registered: 27-04-2007

Re: Expected broadband speeds with Justmail

Hi @pint
I can understand how the email may have caused confusion but a justmail account is purely for for email alone.
If however they've had broadband/phone or broadband and phone from MAAF and transferred those to Plusnet that would be a separate account to this.
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
pint
Grafter
Posts: 384
Thanks: 6
Registered: 19-08-2007

Re: Expected broadband speeds with Justmail

Thanks for the reply - instead of sending that, an email with details of the justmail account would have been more appropriate ( and far easier to deal with)
with infomration on the webmail online address, smtp/pop3/imap servers and so on
Plusnet Help Team
Plusnet Help Team
Posts: 13,089
Thanks: 153
Fixes: 55
Registered: 27-04-2007

Re: Expected broadband speeds with Justmail

Agreed and I really don't think this was deliberate but I will be feeding back about this.
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team