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Engineer no show, Plusnet support so bad, I've cancelled my account
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Re: Engineer no show, Plusnet support so bad, I've cancelled my account
25-06-2013 6:44 PM
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I'm a happy PN customer but I have to say that there appears to be an increasing number of complaints like this one.
I wonder if there is a fixed payment made to customers when they are let down. I ask this as I know the utility companies have fixed payments to customers in such an event. Certainly concentrates the mind
May be a good idea to send an email to BT OR CEO Liv Garfield: olivia.garfield@openreach.co.uk
I wonder if there is a fixed payment made to customers when they are let down. I ask this as I know the utility companies have fixed payments to customers in such an event. Certainly concentrates the mind
May be a good idea to send an email to BT OR CEO Liv Garfield: olivia.garfield@openreach.co.uk
Re: Engineer no show, Plusnet support so bad, I've cancelled my account
26-06-2013 10:08 AM
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O2refugee,
Sorry to hear that, please see my reply to this post re your issue: http://community.plus.net/forum/index.php/topic,115790.msg1002330.html#msg1002330
Sorry to hear that, please see my reply to this post re your issue: http://community.plus.net/forum/index.php/topic,115790.msg1002330.html#msg1002330
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- Engineer no show, Plusnet support so bad, I've can...