cancel
Showing results for 
Search instead for 
Did you mean: 

Does Plusnet want more business???

djpudsey
Newbie
Posts: 4
Registered: ‎22-12-2009

Does Plusnet want more business???

On sat. 19th I helped my sister log a request to upgrade from free dial-up to Plusnet Value broadband (Ticket ID 31268921). As of this morning, no response what so everAngry I have just helped her log a second request (Ticket ID 31301011).
One has to wonder if Plusnet are really interested in more business from existing customers. Instead of badgering people to upgrade to HomePhone over the phone with unsolicited calls, how about you answer upgrade requests a little quicker - or better still, automate the process of upgrading from dial-up.
2 REPLIES
Mand
Grafter
Posts: 5,560
Thanks: 1
Registered: ‎05-04-2007

Re: Does Plusnet want more business???

I've got someone looking at this for you now.
I'm really sorry it's taken so long to get a response.
Community Veteran
Posts: 38,460
Thanks: 1,031
Fixes: 62
Registered: ‎15-06-2007

Re: Does Plusnet want more business???

jim:post I have removed a number of unhelpful and off topic posts mod:end