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Do Plusnet use this nifty bit of software

Community Veteran
Posts: 38,460
Thanks: 1,028
Fixes: 62
Registered: 15-06-2007

Do Plusnet use this nifty bit of software

http://debatescape.labs.bt.com/?pagename=about
Just think of all the posts you could ignore  Grin
5 REPLIES
Community Gaffer
Community Gaffer
Posts: 5,260
Thanks: 549
Fixes: 5
Registered: 04-04-2007

Re: Do Plusnet use this nifty bit of software

A long time ago, back in the mists of time, PJ actually got the Digicare guys to trial this.  They didn't like it Smiley
Apparently it's been updated a lot since then though and we are going to have another look at it soon!
Kelly Dorset
Broadband Service Manager
scubabeaver01
Dabbler
Posts: 21
Registered: 29-07-2011

Re: Do Plusnet use this nifty bit of software

Suggest you phone customers when promised, not play around with a filter system to stop you seeing them first
Plusnet Help Team
Plusnet Help Team
Posts: 13,390
Thanks: 241
Fixes: 68
Registered: 27-04-2007

Re: Do Plusnet use this nifty bit of software

Quote
Suggest you phone customers when promised

Is there a specific instance where this didn't happen that we need to know about or just generally commenting?

EDIT:
I can see that you've posted here http://community.plus.net/forum/index.php/topic,107216.msg917153.html#msg917153 about an issue, Chris is looking into this today.
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
Community Veteran
Posts: 26,692
Thanks: 916
Fixes: 10
Registered: 10-04-2007

Re: Do Plusnet use this nifty bit of software

If you'd looked at the last posts of this user you'd have rapidly realised what he was on about!
You've ONE day for the home move team to return the call promised 24/8/12 before he cancels his direct debit!
Edit: You'd modified your post while I was typing mine!
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£13/month)
Mobile: iD mobile (£4/month)
scubabeaver01
Dabbler
Posts: 21
Registered: 29-07-2011

Re: Do Plusnet use this nifty bit of software

Thanks for your input Jelv, explained so well.The issue is now sorted out thanks to Chris and Marc.