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Did you know you can now call us free from landlines on 0800 432 0200?

Community Veteran
Posts: 26,753
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Registered: ‎10-04-2007

Did you know you can now call us free from landlines on 0800 432 0200?

Yes - I just rang that number!
Am I the only person that gets annoyed by such stupidity?
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£13/month)
Mobile: iD mobile (£4/month)
3 REPLIES
Moderator
Moderator
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Registered: ‎14-04-2007

Re: Did you know you can now call us free from landlines on 0800 432 0200?

I take it they haven't updated their phone service greeting messages Smiley Grin

Customer and Forum Moderator. Windows 10 Firefox 64.0 (64-bit)

Community Veteran
Posts: 26,753
Thanks: 962
Fixes: 10
Registered: ‎10-04-2007

Re: Did you know you can now call us free from landlines on 0800 432 0200?

Correct. Surely they should customise the message according to which number the user dialled.
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£13/month)
Mobile: iD mobile (£4/month)
mwerle
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Registered: ‎14-01-2009

Re: Did you know you can now call us free from landlines on 0800 432 0200?

Quote from: jelv
Yes - I just rang that number!
Am I the only person that gets annoyed by such stupidity?

Not at all! I also found it a little silly, but not as much as the constant voice-over every 20 seconds telling me I can go to the website to look up answers.
Every time the announcement comes I think somebody has finally answered and it interrupts me from working, but of course, it's just the recorded message...