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Customer satisfaction roller coaster

soldecil
Newbie
Posts: 1
Registered: ‎07-05-2015

Customer satisfaction roller coaster

Like others, I was pretty disappointed by my early experience of PN ( I've just changed from Sky) as it seemed slow and chaotic but things seem to be settling down now and credit where credit's due the techies and the provisioning team fixed my poor upload profile pretty quickly so thanks go to them Smiley
1 REPLY
Plusnet Help Team
Plusnet Help Team
Posts: 1,953
Thanks: 22
Fixes: 5
Registered: ‎24-07-2014

Re: Customer satisfaction roller coaster

Hi and welcome to the company and community.
I'm sorry to see you've had problems with the initial service. If you'd like to elaborate, you can let me know so that I can learn from the mistakes.
That said, it's pleasing that the issues have been resolved quite quickly for you.
If this post resolved your issue please click the 'This fixed my problem' button
 Tony T
 Plusnet Help Team