Like others, I was pretty disappointed by my early experience of PN ( I've just changed from Sky) as it seemed slow and chaotic but things seem to be settling down now and credit where credit's due the techies and the provisioning team fixed my poor upload profile pretty quickly so thanks go to them
Hi and welcome to the company and community. I'm sorry to see you've had problems with the initial service. If you'd like to elaborate, you can let me know so that I can learn from the mistakes. That said, it's pleasing that the issues have been resolved quite quickly for you.