Current call waiting times - are these now correct

[#1]

OK for me right now 

[#2]

That's NOT OK! Try CTRL+F5 to make it update.
Edit: Just realised you posted a link to the live graph which doesn't show us what you are seeing - you needed to take a screen shot and post that. When I first viewed your post it was showing the graph from a couple of days ago. Refreshed the page and it updated.
The image needs to be set to not be cached.

[#3]

Quote from: jelv

F4? Did you mean F5?

Don't know what you mean John
It appears to be updating fine for me now.

[#4]

There are a couple of changes on that page that I'd like to make, including rounding the calls waiting to a whole number and adding clarification about how the numbers are worked out. I'll add the graph caching to it.

[#5]

Quote from: James

Quote from: jelv F4? Did you mean F5? Don't know what you mean John It appears to be updating fine for me now.

Just gone to the bookmark for that page and the graph displayed was to just after 9am - had to refresh the page to get it to update.

[#6]

At this time of typing this
I was just on the dogⁿ bone and it said 15 minute wait and it was (answered straight away)
However
The online update is more accurate

image hosting 30 mb

[#7]

The graph in that screen shot is from a few days ago. Try CTRL+F5

[#8]

Jelv
Please take a closer look at the date and time of the update in the screenshot as it is clearly February, 2, 2014, 6:35am
If need be click on the image(s) to see their full size

image hosting 30 mb

[#9]

Your post confirms the point I'm making. I CAN see clearly when the screen shot says it was last updated. The biggest clue that the graph you are looking at is out of date is that it ends around 19:30 when it should end around 06:30!
In any case I recognise the shape of the graph you are seeing as being from a few days ago.
The attached is what you should be seeing now.

[#10]

Are the times and number of calls listed rolling times or do they start again for the day at a certain time?

[#11]

The average answer time today is midnight - midnight. The other call stats are a 15 minute average.

[#12]

The longest call waiting now is a 15 minute average?

[#13]

Sorry, it should be the longest call waiting in the last 15 minutes. The average is the number of calls waiting now.