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Contacting you by email

jelv
Seasoned Hero
Posts: 26,785
Thanks: 971
Fixes: 10
Registered: ‎10-04-2007

Re: Contacting you by email

The same thing had struck me. A contact form with a response of 2 hours is not acceptable, but an email with a response of several hours is. Absolutely bonkers!
jelv (a.k.a Spoon Whittler)
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198kHz
Seasoned Hero
Posts: 5,731
Thanks: 2,780
Fixes: 41
Registered: ‎30-07-2008

Re: Contacting you by email

Quote from: Jameseh
4C,
I'm not going to get into an argument about what the law says or not (I know you're not arguing here and merely stating facts...) as I'm not qualified to do so...

Nae problem James - I'm not qualified either.  Wink
Quote from: Jameseh
I'll flag the UK eCommerce regulations to the relevant people.

Thanks James. If there's any response I trust you'll report back here.
Murphy was an optimist
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James
Grafter
Posts: 21,036
Thanks: 5
Registered: ‎04-04-2007

Re: Contacting you by email

Hi,
We're raised a problem on this internally and are discussing how best to implement a solution.
mariek
Grafter
Posts: 31
Registered: ‎22-11-2010

Re: Contacting you by email

Do you mean that an email address is going to be added to the site?