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Chat isn't available - no service notice

Community Veteran
Posts: 38,402
Thanks: 996
Fixes: 58
Registered: 15-06-2007

Chat isn't available - no service notice

Checked on two browsers

2016-09-22_114133.jpg

6 REPLIES
Moderator
Moderator
Posts: 25,987
Thanks: 1,238
Fixes: 50
Registered: 14-04-2007

Re: Chat isn't available - no service notice

Support Chat is working for me Jim

Help Chat.JPG

Customer and Forum Moderator.

Superuser
Superuser
Posts: 1,741
Thanks: 294
Fixes: 4
Registered: 05-11-2008

Re: Chat isn't available - no service notice

I checked in 3 browsers ( FF , Opera , and Chrome) no chat available. Checked again 3 mins later chat available in all three.

Seems when PN chat resources are maxed out ,which won't take long, as staffing is well under resourced, they grey out the chat option.

Regards
Mike  

Mike
Community Veteran
Posts: 3,274
Thanks: 339
Fixes: 12
Registered: 24-10-2013

Re: Chat isn't available - no service notice

that's the same process that sky use.
when online chat is too busy it says it's not available.
it becomes available when the queue drops to a certain level.
Browni
Seasoned Champion
Posts: 1,698
Thanks: 505
Fixes: 37
Registered: 02-03-2016

Re: Chat isn't available - no service notice

Just checked here and working fine (Palemoon x64 with Adblock LatitudeCool)

I must have been really bad in a previous life. This is my 3rd ISP in a row that uses lithium.
VileReynard
Seasoned Pro
Posts: 10,673
Thanks: 209
Fixes: 9
Registered: 01-09-2007

Re: Chat isn't available - no service notice

Chat works sometimes.

Probably depends on limited Plusnet resources.

rongtw
Seasoned Hero
Posts: 6,537
Thanks: 1,265
Fixes: 12
Registered: 01-12-2010

Re: Chat isn't available - no service notice

Chat is working for me now ,, Mad Rush must have slowed down only 10 in queue

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