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Chat isn't available - no service notice

Community Veteran
Posts: 38,460
Thanks: 1,030
Fixes: 62
Registered: 15-06-2007

Chat isn't available - no service notice

Checked on two browsers

2016-09-22_114133.jpg

6 REPLIES
Moderator
Moderator
Posts: 26,968
Thanks: 1,761
Fixes: 135
Registered: 14-04-2007

Re: Chat isn't available - no service notice

Support Chat is working for me Jim

Help Chat.JPG

Customer and Forum Moderator.

Superuser
Superuser
Posts: 1,873
Thanks: 462
Fixes: 6
Registered: 05-11-2008

Re: Chat isn't available - no service notice

I checked in 3 browsers ( FF , Opera , and Chrome) no chat available. Checked again 3 mins later chat available in all three.

Seems when PN chat resources are maxed out ,which won't take long, as staffing is well under resourced, they grey out the chat option.

Regards
Mike  

Mike
Community Veteran
Posts: 3,274
Thanks: 339
Fixes: 12
Registered: 24-10-2013

Re: Chat isn't available - no service notice

that's the same process that sky use.
when online chat is too busy it says it's not available.
it becomes available when the queue drops to a certain level.
Browni
Aspiring Hero
Posts: 2,283
Thanks: 777
Fixes: 46
Registered: 02-03-2016

Re: Chat isn't available - no service notice

Just checked here and working fine (Palemoon x64 with Adblock LatitudeCool)

I must have been really bad in a previous life as this was my 3rd ISP in a row that used lithium.
Now you're stuck with me because my new ISP doesn't run a forum Cheesy
VileReynard
Seasoned Pro
Posts: 10,999
Thanks: 265
Fixes: 11
Registered: 01-09-2007

Re: Chat isn't available - no service notice

Chat works sometimes.

Probably depends on limited Plusnet resources.

rongtw
Seasoned Hero
Posts: 6,973
Thanks: 1,531
Fixes: 12
Registered: 01-12-2010

Re: Chat isn't available - no service notice

Chat is working for me now ,, Mad Rush must have slowed down only 10 in queue

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