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Can I cancel an order when ive not even had the guy round to install the line?

adriang
Grafter
Posts: 65
Thanks: 1
Registered: ‎29-09-2010

Can I cancel an order when ive not even had the guy round to install the line?

The ACS law thing has left me looking for the nearest exit here, I paid the 49.99 setup fee for the guy to come out and install a line. He is due in my home in 2 weeks time.
Is it possible to cancel does anyone know? 
2 REPLIES
Steve
Seasoned Pro
Posts: 6,817
Thanks: 315
Registered: ‎13-07-2009

Re: Can I cancel an order when ive not even had the guy round to install the line?

Hey, You should be able to cancel within 14 days no problem and get a full refund from Plusnet. Give Plusnet a ring.
If life gives you lemons, make lemonade.
Moderator
Moderator
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Registered: ‎11-01-2008

Re: Can I cancel an order when ive not even had the guy round to install the line?

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