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Calls from 00114 307 0124

Minxymoo
Grafter
Posts: 138
Registered: 22-07-2009

Calls from 00114 307 0124

Had a call from 00114 307 0124 (not 0114 307 0124), claiming to be Plusnet. Was the genuine? The 00114 threw me bit
4 REPLIES
MattyC
Champion
Posts: 3,192
Thanks: 161
Fixes: 46
Registered: 10-04-2014

Re: Calls from 00114 307 0124

That will have been ourselves. It seems that you're out of contract at the moment, so it'll have been a part of an outbound campaign.

Just a heads up that if you didn't appreciate the call, you can opt out of them on the Member's Centre.

 

Matty

ex-Plusnet staffer. Any posts after 28/07/2017 aren't on behalf of Plusnet
Plusnet Help Team
Plusnet Help Team
Posts: 4,307
Thanks: 937
Fixes: 184
Registered: 25-03-2015

Re: Calls from 00114 307 0124

The double zero would make me question it, however there is this thread matching the rest of the number: https://community.plus.net/t5/Plusnet-Feedback/Calls-from-0114-307-0124/td-p/1334865

 

Was the number displayed that way on a caller display or read back that way when dialling 1471? A colleague has advised that they've seen it in the past where caller display adds an extra zero at the start of the number in error.

If this post resolved your issue please click the 'This fixed my problem' button
 Harry Beesley
 Plusnet Help Team
Minxymoo
Grafter
Posts: 138
Registered: 22-07-2009

Re: Calls from 00114 307 0124

The double zero was on both caller display and 1471
Minxymoo
Grafter
Posts: 138
Registered: 22-07-2009

Re: Calls from 00114 307 0124

With been with Plusnet for 8 years and this is the first time we have ever had a call like this which made it seem odd.