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CV19

jab1
Legend
Posts: 18,977
Thanks: 6,221
Fixes: 287
Registered: ‎24-02-2012

Re: CV19

@ITWorks Something strange going on. Yesterday, with uBlock on (default settings), the banner appeared when I logged into the Members Centre - now it appears when I log out!😕

John
smiffy1
Pro
Posts: 245
Thanks: 91
Fixes: 1
Registered: ‎23-09-2018

Re: CV19

@jab1  i have Ublock origin on Firefox 👍 but TBH after reading what the banner says its still not clear , there should be a Highlight saying calls and contact methods Forum/ Social media etc  all replies will be slower .

there is too much information on as it is

billnotben
Community Veteran
Posts: 7,700
Thanks: 2,175
Fixes: 2
Registered: ‎23-09-2010

Re: CV19

And how about changing the title. "Coronavirus update" it isn't at all. It's just a service update.

When I first saw that title I clicked on it straight away as I thought it was some really urgent news.

 

smiffy1
Pro
Posts: 245
Thanks: 91
Fixes: 1
Registered: ‎23-09-2018

Re: CV19

And still no changes 😣 there needs to be a single banner to say because of CV19 staffing is at a minimum and replies will take time 🤔 .

Especially now as it seams phone lines are not manned , no Tickets , and NO live chat

Townman
Superuser
Superuser
Posts: 23,801
Thanks: 10,073
Fixes: 172
Registered: ‎22-08-2007

Re: CV19

The blog was updated 9th April to include notes on difficulty paying bills, especially for business users.

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

smiffy1
Pro
Posts: 245
Thanks: 91
Fixes: 1
Registered: ‎23-09-2018

Re: CV19

I dont visit the Blog wherever it is 🤔 and i would say neither do most people who come to read the forums

jgb
Champion
Posts: 884
Thanks: 569
Fixes: 22
Registered: ‎01-08-2007

Re: CV19

@smiffy1

@Townman was referring to the banner "Coronovirus update" which we were discussing on this thread.