CV19
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Re: CV19
04-04-2020 1:27 PM
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@ITWorks Something strange going on. Yesterday, with uBlock on (default settings), the banner appeared when I logged into the Members Centre - now it appears when I log out!😕
Re: CV19
04-04-2020 2:30 PM
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@jab1 i have Ublock origin on Firefox 👍 but TBH after reading what the banner says its still not clear , there should be a Highlight saying calls and contact methods Forum/ Social media etc all replies will be slower .
there is too much information on as it is
Re: CV19
04-04-2020 9:06 PM
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And how about changing the title. "Coronavirus update" it isn't at all. It's just a service update.
When I first saw that title I clicked on it straight away as I thought it was some really urgent news.
Re: CV19
09-04-2020 12:59 PM
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And still no changes 😣 there needs to be a single banner to say because of CV19 staffing is at a minimum and replies will take time 🤔 .
Especially now as it seams phone lines are not manned , no Tickets , and NO live chat
Re: CV19
10-04-2020 9:24 AM
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In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
Re: CV19
10-04-2020 11:05 AM
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I dont visit the Blog wherever it is 🤔 and i would say neither do most people who come to read the forums
Re: CV19
10-04-2020 11:08 AM
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