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Broadband activated 21/10/08 and still no hardware (modem) !!

James
Grafter
Posts: 21,036
Thanks: 2
Registered: ‎04-04-2007

Re: Broadband activated 21/10/08 and still no hardware (modem) !!

I've just had confirmation that you'll receive delivery tomorrow via ParcelForce.
Just trying to confirm when it will be received by.
James
Grafter
Posts: 21,036
Thanks: 2
Registered: ‎04-04-2007

Re: Broadband activated 21/10/08 and still no hardware (modem) !!

Hiya,
The router will be delivered by 16:30 at the latest.
nseaman
Grafter
Posts: 54
Registered: ‎23-10-2008

Re: Broadband activated 21/10/08 and still no hardware (modem) !!

Thanks for all your help
I will be there until 1pm tommorow so could you give parcelforce a note to say leave it with one of the neighbours and i will collect it from them if im not home
Thanks
nseaman
Grafter
Posts: 54
Registered: ‎23-10-2008

Re: Broadband activated 21/10/08 and still no hardware (modem) !!

Got the modem saturday (25th)
Plugged in and working fine !
Thanks for everyones help with this matter
Could someone also confirm my next billing date please...? i spoke to someone on the phone and they said they would put it back due to me not recieving my modem
So the next billing date will now be the 25th Nov or something?

Thanks
pierre_pierre
Grafter
Posts: 19,757
Registered: ‎30-07-2007

Re: Broadband activated 21/10/08 and still no hardware (modem) !!

you should find the info towards the bottom of this page  https://portal.plus.net/my.html?action=view_details&s=0
James
Grafter
Posts: 21,036
Thanks: 2
Registered: ‎04-04-2007

Re: Broadband activated 21/10/08 and still no hardware (modem) !!

Hiya,
The invoice date has been moved forward to the 25th.
Glad to hear that your router turned up.
nseaman
Grafter
Posts: 54
Registered: ‎23-10-2008

Re: Broadband activated 21/10/08 and still no hardware (modem) !!

Cheers
Now i know why i went for plus net
No other broadband company can offer this level of support
Awesome !