cancel
Showing results for 
Search instead for 
Did you mean: 

Brilliant Service

MJH
Newbie
Posts: 3
Registered: ‎17-07-2012

Brilliant Service

I just signed up with Plusnet yesterday, and would just like to offer my heartfelt thanks to Natalie and Ryan for guiding me through the process. I've received more co-operation, common-sense, enthusiasm and support from them in two days than in all my time with Talk-Talk. Great work. Smiley
3 REPLIES
Moderator
Moderator
Posts: 27,084
Thanks: 1,796
Fixes: 146
Registered: ‎14-04-2007

Re: Brilliant Service

Welcome to Plusnet and the forum MJH Smiley
We are well familiar with the failings of Talk Talk around here Wink

Customer and Forum Moderator. Windows 10 Firefox 62.0.3 (64-bit)

MJH
Newbie
Posts: 3
Registered: ‎17-07-2012

Re: Brilliant Service

I think the thing that impressed me most was the honesty - I asked if I could keep my current number and they said they'd do their level best but couldn't give me an absolute guarantee. That's how I like to do business - you may or may not get everything you want, but you know exactly where you stand.  I was also impressed by their patience and friendliness. Plusnet obviously takes customer relations training seriously. Pity other companies didn't do the same.  Smiley
Plusnet Help Team
Plusnet Help Team
Posts: 13,536
Thanks: 252
Fixes: 69
Registered: ‎27-04-2007

Re: Brilliant Service

Thanks for the praise MJH. I hope everything continues to go smoothly for you.
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team