cancel
Showing results for 
Search instead for 
Did you mean: 

BT speed test

rongtw
Seasoned Hero
Posts: 6,973
Thanks: 1,540
Fixes: 12
Registered: ‎01-12-2010

BT speed test

I believe i may have mentioned this before , but the problem still exists Sad

Plusnet continually ask customers to the BT wholesale speed test  which is still borked on my Firefox 59.0.2

I have just tried again and it says i may  need to report a fault Shocked but i know there is not one Thumbs_Up

If this was fixed i would think Plusnet would get less complaints

bt test.PNG

Asus ROG Hero Vii Z97 , Intel i5 4690k ,ROG Asus Strix 1070,
samsung 850evo 250gig , WD black 2 TB . Asus Phoebus sound ,
16 gig Avexir ram 2400 , water cooling Corsair H100i gtx ,
Corsair 750HXI Psu , Phanteks Enthoo pro case .
27 REPLIES 27
SpendLessTime
Hero
Posts: 3,000
Thanks: 892
Fixes: 86
Registered: ‎21-09-2009

Re: BT speed test

Still borked on the latest Chrome 64 bit browser too. I'm getting 364Mbps, I wish Smiley

Ex - Plusnet Customer (2009 - 2023) now with BT
Townman
Superuser
Superuser
Posts: 24,035
Thanks: 10,206
Fixes: 176
Registered: ‎22-08-2007

Re: BT speed test

Has anyone considered that it might not be the speed test which is broken ... but it is a problem with the browsers?  The two mentioned are not exactly well known for their stability.

There ought to be zero need for web applications to be browser aware... Cool_smiley

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

rongtw
Seasoned Hero
Posts: 6,973
Thanks: 1,540
Fixes: 12
Registered: ‎01-12-2010

Re: BT speed test

@Townman No its not the browser , i have raised this with Mozilla and they say the issues are due to the BT test still using old flash based test and not the HTML5 .

They suggested to me to tell BT to update their webpage Roll_eyes and Yes i find Firefox very stable Browser Wink

Ps Chrome and firefox are the most widely used browsers around so they cant be that bad

https://www.techadvisor.co.uk/test-centre/software/best-web-browsers-3635255/

Firefox also scores serious points when it comes to privacy.

 

Asus ROG Hero Vii Z97 , Intel i5 4690k ,ROG Asus Strix 1070,
samsung 850evo 250gig , WD black 2 TB . Asus Phoebus sound ,
16 gig Avexir ram 2400 , water cooling Corsair H100i gtx ,
Corsair 750HXI Psu , Phanteks Enthoo pro case .
Baldrick1
Moderator
Moderator
Posts: 12,414
Thanks: 5,588
Fixes: 430
Registered: ‎30-06-2016

Re: BT speed test

I'm guessing that it will never get better until BT ditch Flash with it's vulnerabilities, which seem never ending (http://bgr.com/2018/02/02/adobe-flash-0-day-vulnerability-fix/). I assume that this will be a low BT priority as presumably they're not bothered if customers have to download Flash and open their machines to ongoing exploits in order to use obsolete BT tools to identify faults in the BT network  I intended to test it for my own amusement with different browsers but am stymied as I keep Flash off my computer.

 

Moderator and Customer
If this helped - select the Thumb
If it fixed it,  help others - select 'This Fixed My Problem'

Townman
Superuser
Superuser
Posts: 24,035
Thanks: 10,206
Fixes: 176
Registered: ‎22-08-2007

Re: BT speed test

One can debate the merits of Flash or any other technology you care to mention until the cows come home, however the browser should be transparent to the use of any such technology.  If browser A supports a given technology and browser B does not ... blaming the use of the technology rather than the deficient browser support seems ... odd!  Seems the disposition here is one can take the stance of placing the blame on the bit of the solution one finds distasteful.

Personally I take the view that given the tool has worked for long enough and it still works on many browsers, that it is those browsers where it does not work which are out of step ... or is someone going to try to argue that only FF and Chrome are "in-step" here?

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

Baldrick1
Moderator
Moderator
Posts: 12,414
Thanks: 5,588
Fixes: 430
Registered: ‎30-06-2016

Re: BT speed test

@Townman

I take your point. My objection to Flash is the vulnerabilities that keep popping up, hence my reluctance to use it.

However, to get back to the original issue, can you advise which browsers work reliably with this speedtester, assuming of course that Flash is installed?

Moderator and Customer
If this helped - select the Thumb
If it fixed it,  help others - select 'This Fixed My Problem'

Browni
Aspiring Hero
Posts: 2,673
Thanks: 1,036
Fixes: 61
Registered: ‎02-03-2016

Re: BT speed test

On my Windows 10 x64 Insider Preview PC,  Edge & Pale Moon work as they should, Chrome fails miserably Knuppel

rongtw
Seasoned Hero
Posts: 6,973
Thanks: 1,540
Fixes: 12
Registered: ‎01-12-2010

Re: BT speed test

If the BT speedtest will not work with certain browsers there should be a warning thats it dont work !

just like Plusnet Chat !

Asus ROG Hero Vii Z97 , Intel i5 4690k ,ROG Asus Strix 1070,
samsung 850evo 250gig , WD black 2 TB . Asus Phoebus sound ,
16 gig Avexir ram 2400 , water cooling Corsair H100i gtx ,
Corsair 750HXI Psu , Phanteks Enthoo pro case .
Townman
Superuser
Superuser
Posts: 24,035
Thanks: 10,206
Fixes: 176
Registered: ‎22-08-2007

Re: BT speed test

How about putting the onus on the browser manufacturer to state what functionality their products are deficient in supporting?

It’s as long as it’s short ... the speed test is implemented to a given standard which has worked for years ... then there’s these “Jonny come lately” browsers who think they are the bees knees and superior to what came before them ... yet they are so often found to be deficient.

I suggest it’s incumbent upon the new comers to ensure that their products support existing standards and for them to declare their failure to do so.

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

rongtw
Seasoned Hero
Posts: 6,973
Thanks: 1,540
Fixes: 12
Registered: ‎01-12-2010

Re: BT speed test

I would not call Firefox a New comer , in fact the first firefox was released in 2004 you could even say it was before that as firefox was built on the old Netscape Navigator .

And Chrome is 10 years old fairly new .

There are also 10 other browsers built on the Firefox base code , waterfox ,seamonkey etc

Out of the thousands of web pages out there , only One will not work BT Wholesale Crazy2

Asus ROG Hero Vii Z97 , Intel i5 4690k ,ROG Asus Strix 1070,
samsung 850evo 250gig , WD black 2 TB . Asus Phoebus sound ,
16 gig Avexir ram 2400 , water cooling Corsair H100i gtx ,
Corsair 750HXI Psu , Phanteks Enthoo pro case .
Baldrick1
Moderator
Moderator
Posts: 12,414
Thanks: 5,588
Fixes: 430
Registered: ‎30-06-2016

Re: BT speed test


@rongtw wrote:

If the BT speedtest will not work with certain browsers there should be a warning thats it dont work !

just like Plusnet Chat !


Would it not be less contentious and just as helpful if the BT speedtester gave a short list of browsers on which its tester will work?

Moderator and Customer
If this helped - select the Thumb
If it fixed it,  help others - select 'This Fixed My Problem'

rongtw
Seasoned Hero
Posts: 6,973
Thanks: 1,540
Fixes: 12
Registered: ‎01-12-2010

Re: BT speed test

@Baldrick1 yes i agree Thumbs_Up 

Asus ROG Hero Vii Z97 , Intel i5 4690k ,ROG Asus Strix 1070,
samsung 850evo 250gig , WD black 2 TB . Asus Phoebus sound ,
16 gig Avexir ram 2400 , water cooling Corsair H100i gtx ,
Corsair 750HXI Psu , Phanteks Enthoo pro case .
rongtw
Seasoned Hero
Posts: 6,973
Thanks: 1,540
Fixes: 12
Registered: ‎01-12-2010

Re: BT speed test

Well looks like Plusnet are asking people to use the TBB speed test now Smiley  they may have seen sense

https://community.plus.net/t5/Plusnet-Feedback/Where-do-I-start/m-p/1534585/highlight/true#M81290

Asus ROG Hero Vii Z97 , Intel i5 4690k ,ROG Asus Strix 1070,
samsung 850evo 250gig , WD black 2 TB . Asus Phoebus sound ,
16 gig Avexir ram 2400 , water cooling Corsair H100i gtx ,
Corsair 750HXI Psu , Phanteks Enthoo pro case .
rongtw
Seasoned Hero
Posts: 6,973
Thanks: 1,540
Fixes: 12
Registered: ‎01-12-2010

Re: BT speed test

No Replys from Plusnet staff ? Undecided

Asus ROG Hero Vii Z97 , Intel i5 4690k ,ROG Asus Strix 1070,
samsung 850evo 250gig , WD black 2 TB . Asus Phoebus sound ,
16 gig Avexir ram 2400 , water cooling Corsair H100i gtx ,
Corsair 750HXI Psu , Phanteks Enthoo pro case .