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Attention to James please

rookey
Grafter
Posts: 572
Registered: 23-01-2009

Attention to James please

I am not happy again I though we were sorted. please check my account and ticket i have raise.
Regards
Andrew
8 REPLIES
rookey
Grafter
Posts: 572
Registered: 23-01-2009

Re: Attention to James please

What annoys me most even though james is off work and nothing against him.  MY TICKET was sent this morning at 11.42 and said it will be replied in 6 hrs.  NO DAMN REPLY>  PLUS NET ARE REALLY GETTING ON MY NERVE... I am NOW Looking for a new supplier and i am going to VOID my contract with Plus Net I dont care what they do. THEY dont deserve my money anymore
Community Veteran
Posts: 3,374
Thanks: 316
Fixes: 3
Registered: 05-04-2007

Re: Attention to James please

It's called a weekend, and posting more information as to what your problem is would help.
I'm certain some of us here could give advice?
Community Veteran
Posts: 3,374
Thanks: 316
Fixes: 3
Registered: 05-04-2007

Re: Attention to James please

Is this the problem you are referring to?
James
Grafter
Posts: 21,036
Registered: 04-04-2007

Re: Attention to James please

Hi Rookey,
As I mentioned previously I'll be more than happy to refund the debarring charges, but I'm not able to do so until the payment has been taken so that I can make the refund against the correct invoice.
Once the payment has been taken, I'll get the refund issued, which will take upto 10 working days to complete.
rookey
Grafter
Posts: 572
Registered: 23-01-2009

Re: Attention to James please

HI James
Ok so can you look into my account and send me a ticket on what you will be crediting to my Bank account after the invoice been paid.  I have been charged 3 call Baring which I am not happy about.  But please look into this and send me a ticket.
Regards
Andrew
James
Grafter
Posts: 21,036
Registered: 04-04-2007

Re: Attention to James please

No need to send a ticket.
I'll be refunding £11.74.
rookey
Grafter
Posts: 572
Registered: 23-01-2009

Re: Attention to James please

Is that for both barring fee also what about the free internet for a month too?
James
Grafter
Posts: 21,036
Registered: 04-04-2007

Re: Attention to James please

I did that when I spoke to you preeviously.