Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Advertised Download speeds are STILL misleading.
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Feedback
- :
- Plusnet Feedback
- :
- Advertised Download speeds are STILL misleading.
- « Previous
-
- 1
- 2
- Next »
Re: Advertised Download speeds are STILL misleading.
07-06-2014 2:22 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I doubt the average customer cares to be honest - as long as the speeds seem acceptable to them in their activities (mostly browsing and email I'd have thought) they would look at their speeds.
Customer / Moderator
If it helped click the thumb
If it fixed it click 'This fixed my problem'
If it helped click the thumb
If it fixed it click 'This fixed my problem'
Re: Advertised Download speeds are STILL misleading.
07-06-2014 3:07 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
As I've noted elsewhere, it's the how big is my willy syndrome. 1000mm sounds like a whopper, but when someone points out its only 1m it does not sound quite so grand, someone then thinks they've been conned.
Communication speeds are measured in bits per second, where as data transfer program's (eg FTP) report BYTES per second. If the person "seeing" this does not understand the difference between Mbps and MBps (as per a current poll) then they seem to seek to claim they've been conned.
Communication speeds are measured in bits per second, where as data transfer program's (eg FTP) report BYTES per second. If the person "seeing" this does not understand the difference between Mbps and MBps (as per a current poll) then they seem to seek to claim they've been conned.
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
Re: Advertised Download speeds are STILL misleading.
07-06-2014 4:31 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Quote from: Townman it's the how big is my willy syndrome. 1000mm sounds like a whopper, but when someone points out its only 1m it does not sound quite so grand, someone then thinks they've been conned.
If my willy was that big, I'd be happy describing it as either !
Re: Advertised Download speeds are STILL misleading.
07-06-2014 4:37 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Speeds are good 24/7 so who cares about the rest? We could ask when are you going to stop splitting hairs over something so trivial?
- « Previous
-
- 1
- 2
- Next »
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Feedback
- :
- Plusnet Feedback
- :
- Advertised Download speeds are STILL misleading.