@doubledutch wrote:
Tried chat and it's constantly "Not available right now"
I believe that Chat is currently switched off to enable greater resource to be deployed on phone support. Raise your query here on the Forum?
Email support is gone as well
To my knowledge plusnet has never had an Email support channel. The old 'Ticket' system was discontinued some time ago.
Time to move on or just a bad day?
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
