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Absolutely the worst excuse for customer 'service' in UK history

Pro
Posts: 517
Thanks: 84
Fixes: 4
Registered: ‎28-06-2007

Re: Absolutely the worst excuse for customer 'service' in UK history

And of course someone would complain if they were not easily accessible.

Rising Star
Posts: 104
Thanks: 39
Registered: ‎12-01-2017

Re: Absolutely the worst excuse for customer 'service' in UK history

http://beta.speedtest.net/result/6629291700.png

 

Currently getting 1.7Mbps, no-one else in the property, no other users online.

 

It's like living in the dark ages.

Pro
Posts: 517
Thanks: 84
Fixes: 4
Registered: ‎28-06-2007

Re: Absolutely the worst excuse for customer 'service' in UK history

If you look at other posts it has been reported that some are getting slow speeds, no report of it fixed as yet.

Community Veteran
Posts: 20,550
Thanks: 3,006
Fixes: 44
Registered: ‎06-11-2007

Re: Absolutely the worst excuse for customer 'service' in UK history

@jamessc  &  @mort7890  nothing to complain about here.... getting 6.1 Mbps   and have been for years ! ! .. last disconnection was 42 days ago when I shifted my router ..  rock solid connection...  ( upto 8Mbps adsl connection ).

Seasoned Hero
Posts: 6,973
Thanks: 1,540
Fixes: 12
Registered: ‎01-12-2010

Re: Absolutely the worst excuse for customer 'service' in UK history

https://community.plus.net/t5/Fibre-Broadband/Fast-upload-slow-download/m-p/1477766/highlight/true#M...

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