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A Big Thankyou to Plusnet Technical Support !

Nezzo
Newbie
Posts: 1
Registered: 07-09-2012

A Big Thankyou to Plusnet Technical Support !

I'd just like to say a big Thankyou to the Technical Support engineer (and the Team) for getting me back on-line.
I'm normally OK when it's a case of rebooting the router or PC (or shouting at them  Smiley) but this time I was flummoxed !!!
After phoning your free support number the engineer talked me through all the steps I needed to do to reconfigure some settings and here I am, able to leave this VERY Positive feedback !
Much Appreciated Guys !
2 REPLIES
Moderator
Moderator
Posts: 26,438
Thanks: 1,461
Fixes: 86
Registered: 14-04-2007

Re: A Big Thankyou to Plusnet Technical Support !

Welcome to the forum Nezzo and great to hear of your good experience. Smiley

Customer and Forum Moderator.

To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
Plusnet Alumni (retired) orbrey
Plusnet Alumni (retired)
Posts: 10,540
Registered: 18-07-2007

Re: A Big Thankyou to Plusnet Technical Support !

Hi Nezzo, thanks very much for that - really glad you're impressed and hope things stay that way.
Welcome to the forums, hope you pop back in soon Smiley