A BIG thankyou!!! (technical support)

Splooshy · ‎06-12-2015

I will google my head off trying to solve a problem...ringing for support is the very last resort. Today, due to problems I just couldn't remedy I rung tech support. Estimated wait was 30 minutes so it was a nice surprise that it didn't take that long to get through. [CSA Removed] who helped me out was an absolute star! He helped me through, checked everything was all good, and was a lovely chap taboot!

Amongst all the negatives I thought it only nice to post a positive where it is due

Moderator's note by Dick (Strat) CSA name moved to a private board for staff as per Forum rules

MatthewWheeler · ‎01-01-2012

Glad to hear that!

We'll make sure your feedback is passed on.

After the 3rd of November I will have a limited presence here as I have moved to a new role
If this post resolved your issue please click the 'This fixed my problem' button

Matthew Wheeler
Plusnet Help Team

A BIG thankyou!!! (technical support)

A BIG thankyou!!! (technical support)

Re: A BIG thankyou!!! (technical support)