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3 month wait, engineer no show , poor service

MattyC
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 3,201
Fixes: 46
Registered: ‎10-04-2014

Re: 3 month wait, engineer no show , poor service

‎23-07-2015 1:35 PM

Hi John,
Looks like you're only being charged for the broadband at the moment. Unfortunately it looks like the phone order wasn't placed following the end of your fibre provision. Really sorry for this, but I have arranged to place this for you now, and you should be up and running within two weeks maximum.
Matty
ex-Plusnet staffer. Any posts after 28/07/2017 aren't on behalf of Plusnet
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Johnekent
Newbie
Posts: 6
Registered: ‎11-04-2015

Re: 3 month wait, engineer no show , poor service

‎23-07-2015 8:07 PM

No final but was correct , currently paying plusnet, talk talk and bt separately.
Thankyou matty, can you please arrange for this to be sent out in writing so I have some physical confirmation?
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