cancel
Showing results for 
Search instead for 
Did you mean: 

18 month contract on fibre - a bit out of step with most of the competition

Community Veteran
Posts: 38,460
Thanks: 1,031
Fixes: 62
Registered: ‎15-06-2007

18 month contract on fibre - a bit out of step with most of the competition

8 REPLIES
Community Veteran
Posts: 26,746
Thanks: 959
Fixes: 10
Registered: ‎10-04-2007

Re: 18 month contract on fibre - a bit out of step with most of the competition

So you'd like to see Plusnet increase the prices to also match so that they can match the contract lengths?
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£13/month)
Mobile: iD mobile (£4/month)
Community Veteran
Posts: 38,460
Thanks: 1,031
Fixes: 62
Registered: ‎15-06-2007

Re: 18 month contract on fibre - a bit out of step with most of the competition

Not really - although as I can't get fibre in the foreseeable future  it won't affect me.
I was more concerned that it may put some potential customers off
Community Veteran
Posts: 6,773
Thanks: 258
Fixes: 21
Registered: ‎16-02-2009

Re: 18 month contract on fibre - a bit out of step with most of the competition

Looking at that SS, I would go for BT option 2  Cheesy
But since I am like you by the time fibre comes here I will probably be retired (only 16 years to go  Wink)
Community Veteran
Posts: 6,320
Thanks: 86
Fixes: 3
Registered: ‎08-01-2008

Re: 18 month contract on fibre - a bit out of step with most of the competition

In terms of number of end users I'd be pretty confident in saying that BT infinity on its own accounts for 'most of the competition' (probably be quite a long way) so PN are arguably matching what the majority of other fibre users are contracted to.
Call me 'w23'
At any given moment in the universe many things happen. Coincidence is a matter of how close these events are in space, time and relationship.
Opinions expressed in forum posts are those of the poster, others may have different views.
Community Veteran
Posts: 26,746
Thanks: 959
Fixes: 10
Registered: ‎10-04-2007

Re: 18 month contract on fibre - a bit out of step with most of the competition

True. BT's marketing has been very clever (Infinity which is only available from BT). I wonder how many people have switched to BT to get Infinity when they could have had FTTC from their original ISP?
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£13/month)
Mobile: iD mobile (£4/month)
Community Gaffer
Community Gaffer
Posts: 17,683
Thanks: 666
Fixes: 167
Registered: ‎05-04-2007

Re: 18 month contract on fibre - a bit out of step with most of the competition

IIRC the wholesale contract is 18 months which is why we've done it that way. It really didn't cost in to be any less at the prices we're currently charging.
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff
James
Grafter
Posts: 21,036
Registered: ‎04-04-2007

Re: 18 month contract on fibre - a bit out of step with most of the competition

We're definitely contracted for 18 months to Openreach for our Fibre orders, hence the contract length.
Community Veteran
Posts: 26,746
Thanks: 959
Fixes: 10
Registered: ‎10-04-2007

Re: 18 month contract on fibre - a bit out of step with most of the competition

So the competition build in a higher price to allow for people who cancel at the end of the contract (or during the contract and pay the cancellation fees). That means that after the end of the contract their users are paying over the odds!
I think my first response has been justified!
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£13/month)
Mobile: iD mobile (£4/month)