A lot of our customers do large amounts of uploading or need to upload documents and files at a fast speed. Many of them have asked us to offer a service that will allow them to upload at a faster speed. BT Wholesale offer a product called IPStream Max Premium, this differs from the standard Max product by doing just that, offering a faster upload rate. On the standard Max product the upload sync speed is up to 448kbps whereas on Max Premium it's up to 832kbps. (Note, we use the term "up to" because the actual sync speed can vary depending on line length and line quality). In throughput terms that means you'd see a maximum upload speed of about 90KB/s. Max Premium is available as an optional extra on all of our broadband accounts for £8 per month. Our current Business Premier and a few of our legacy products already offer Max Premium as standard. If you would like to add Max Premium to your account we can do this at any time, just raise a ticket via http://trials.plus.net and select the Max Premium option. Once acknowledged it usually takes one working day to process the upgrade. Dave Tomlinson Plusnet Product Team