No dial tone and crackling line

[#1]

I have been having problems with my phone line for a couple of weeks now sometimes I get no dial tone at all and other times I can make calls but the line is very crackly and I cant hear properly. I've tried contacting plusnet but I am having no luck 😔

[#2]

Try CHAT facility.

[#3]

Hi RebekahN,

I can see an engineer is due to visit tomorrow, feel free to reply back to this post to let us know how things went and I'll follow up on that for you.