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New customer, Caller ID not working.

FIXED
Johnc1950
Hooked
Posts: 6
Thanks: 2
Registered: ‎19-06-2017

New customer, Caller ID not working.

Hi, phone got activated earlier today and Caller ID is not showing. I'm paying £0.99 per month for it. It never worked when I was with Sky (didn't want to fix it, as Sky CS is not the best) but did when I was with Talktalk so I know the phone's compatible. I dialed *#234# and it says "service is not available". Is there something that I need to do on my end or something on yours, or am I being impatient and need to give it time? Thanks.

1 REPLY 1
Chris
Legend
Posts: 17,724
Thanks: 600
Fixes: 169
Registered: ‎05-04-2007

Re: New customer, Caller ID not working.

Fix

Hi there, looks like you've spoken to one of my colleagues and they've been able to arrange this for you.

Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.