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International call charges

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Newbie
Posts: 1
Registered: ‎20-04-2017

International call charges

Have just looked at my latest Bill, one call for 29mins was charged at £3-50p how is that possible 

i thought we had 30mins or is this us going over our total 300 mins.if this is the case what other accounts can we go on

1 REPLY
Plusnet Help Team Plusnet Help Team
Posts: 12,416
Thanks: 76
Fixes: 24
Registered: ‎27-04-2007

Re: International call charges

Hi there,

 

Yes, it looks like you'd exceeded the 300 included minutes. Anytime International (inc 300 mins) is the only international call package we provide.

 

Adam

If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team