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Caller ID not working

FIXED
Newbie
Posts: 2
Registered: a month ago

Caller ID not working

Hi

I've just switched to PlusNet (24th March) and have Caller ID as part of my package.  Unfortunately it doesn't appear to be working (Control Panel has it as on though).  I tried the <star><hash>234<hash> as suggested by others, but to no avail, could you check my line for me?

Yours

Alex

4 REPLIES
Plusnet Staff Plusnet Staff
Posts: 2,122
Thanks: 359
Fixes: 114
Registered: ‎22-08-2015

Re: Caller ID not working

Fix
Accepted by topic author ajw107
a month ago

Hi Alex, I'm sorry to hear your caller display isn't working. It looks like it wasn't activated on the line itself, I've just placed the order now which should complete within the next few hours. Please could you let us know how you get on?

 

Thanks.

I'm joining the Plusnet Help Team as of May. As such, I now have a new forum account. Please direct any queries to @Gandalf. Thanks

 Anoush Mortazavi
 Plusnet Support
Newbie
Posts: 2
Registered: a month ago

Re: Caller ID not working

Thank you for looking into this for me, that did indeed turn on my Caller ID, it's working now.

Alex

Plusnet Staff Plusnet Staff
Posts: 2,122
Thanks: 359
Fixes: 114
Registered: ‎22-08-2015

Re: Caller ID not working

Awesomeo. Happy to hear it, thanks for letting me know.
I'm joining the Plusnet Help Team as of May. As such, I now have a new forum account. Please direct any queries to @Gandalf. Thanks

 Anoush Mortazavi
 Plusnet Support
Highlighted
Champion
Posts: 3,566
Thanks: 671
Fixes: 1
Registered: ‎04-11-2014

Re: Caller ID not working

Two things I'm thankful for:  Friends and family..... and caller ID to avoid friends and family Wink



I know where I am, I've been lost here before.