vodafone sure signal V3 and plusnet hub one

[#1]

I have a VSS V3 which has stopped working. before I go to Vodafone is there anything I should do to my plusnet hub one to maybe get this thing working as I have no lights only the Ethernet port is on on the VSS.

cant find the smart setup off option which is suggested to be turned off.

I have tried resetting the VSS to no avail.

[#2]

Was this previously working with PH1?

[#3]

No, this was the first setup of PH1, however I left everything plugged in last night after trying various reset options and this morning the VSS was lit up and working fine.

PH1 working fine, so all good.