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vodafone sure signal V3 and plusnet hub one

loony
Grafter
Posts: 184
Thanks: 1
Registered: ‎24-08-2007

vodafone sure signal V3 and plusnet hub one

‎21-05-2016 8:55 PM - edited ‎21-05-2016 8:56 PM

I have a VSS V3 which has stopped working. before I go to Vodafone is there anything I should do to my plusnet hub one to maybe get this thing working as I have no lights only the Ethernet port is on on the VSS.

 

cant find the smart setup off option which is suggested to be turned off.

 

I have tried resetting the VSS to no avail.

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Townman
Superuser
Superuser
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Registered: ‎22-08-2007

Re: vodafone sure signal V3 and plusnet hub one

‎22-05-2016 10:07 AM

Was this previously working with PH1?

In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links

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loony
Grafter
Posts: 184
Thanks: 1
Registered: ‎24-08-2007

Re: vodafone sure signal V3 and plusnet hub one

‎22-05-2016 10:29 AM

No, this was the first setup of PH1, however I left everything plugged in last night after trying various reset options and this morning the VSS was lit up and working fine.

 

PH1 working fine, so all good.

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