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vodafone sure signal V3 and plusnet hub one

loony
Grafter
Posts: 184
Thanks: 1
Registered: ‎24-08-2007

vodafone sure signal V3 and plusnet hub one

I have a VSS V3 which has stopped working. before I go to Vodafone is there anything I should do to my plusnet hub one to maybe get this thing working as I have no lights only the Ethernet port is on on the VSS.

 

cant find the smart setup off option which is suggested to be turned off.

 

I have tried resetting the VSS to no avail.

2 REPLIES 2
Townman
Superuser
Superuser
Posts: 17,692
Thanks: 7,370
Fixes: 71
Registered: ‎22-08-2007

Re: vodafone sure signal V3 and plusnet hub one

Was this previously working with PH1?

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

loony
Grafter
Posts: 184
Thanks: 1
Registered: ‎24-08-2007

Re: vodafone sure signal V3 and plusnet hub one

No, this was the first setup of PH1, however I left everything plugged in last night after trying various reset options and this morning the VSS was lit up and working fine.

 

PH1 working fine, so all good.