transferring wi-fi code to a mobile phone - problems!
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transferring wi-fi code to a mobile phone - problems!
04-02-2021 3:52 PM
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Hello,
can anyone suggest anything please. I've just bought a mobile phone and have been trying to
get the code from the wifi box keyed into the phone so that I can access the internet.
The box is a plusnet box, but regardless of me putting the code in the phone says it is not accepting it.
My wi-fi is working……otherwise i wouldn't be able to get online!
The phone just isn't accepting the code. Any suggestions please?!
Many thanks, K
Re: transferring wi-fi code to a mobile phone - problems!
04-02-2021 4:09 PM
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Which phone? And are you entering the key exactly as on the card/sticker - i.e upper and/or lower case characters?
You are trying to enter it against the correct network?
Re: transferring wi-fi code to a mobile phone - problems!
04-02-2021 4:28 PM
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Hi, thanks for getting back to me!
My phone is a Samsung A12 and it is asking me for the password so that i can use wifi.
I checked all the codes on the back of the router and have tried them all.
My phone has come up saying Plusnet, but when i try and type in what i think is
the correct code it says "couldn't connect to network"
There are
O's that have diagonal lines through them? I thought that because i had tried more than 3 times
it has locked me out. Its taken quite awhile as i am not computer literate and dyslexic.
Feeling very stupid and frustrated!
Katie
Re: transferring wi-fi code to a mobile phone - problems!
04-02-2021 4:33 PM
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Os with a line through them are not letter O they are number zero (0)
Moderator and Customer
If this helped - select the Thumb
If it fixed it, help others - select 'This Fixed My Problem'
Re: transferring wi-fi code to a mobile phone - problems!
04-02-2021 5:17 PM
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@Baldrick1 - thanks for picking that up.
@kfrweaving Hope you get back in, The code you need is the 'Password (Key).
Re: transferring wi-fi code to a mobile phone - problems!
04-02-2021 5:21 PM
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Got in!!!😁 Thank you!!!!!
Re: transferring wi-fi code to a mobile phone - problems!
04-02-2021 5:23 PM
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Good. 👍
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- Re: transferring wi-fi code to a mobile phone - pr...