cancel
Showing results for 
Search instead for 
Did you mean: 

tg582n wifi slowed to 20-30mb

PeteNet
Newbie
Posts: 3
Registered: 24-08-2016

tg582n wifi slowed to 20-30mb

Someone else posted an almost identical query about this 3 years ago and despite 40 replies there appeared to be no answer.  

My 582 router has gone from about 60mb to 30mb and sometimes only 10mb on the download wifi.   Upload is always 18mb.  Cable connection is around 65mb.  This happened suddenly 5 days ago on both my pc and laptop.  I've had 3 online chats and a phone call and after trying all the wifi channels the conclusion was I need a new router as they only last 4 years.

 

I find it a bit hard to believe they only last 4 years and that it only effects download.  Has anyone else experienced similar and did they find it was sorted with a new router?  Thanks. 

Regards

Peter

4 REPLIES
bill888
Seasoned Pro
Posts: 801
Thanks: 103
Fixes: 20
Registered: 18-10-2008

Re: tg582n wifi slowed to 20-30mb

Your problems may be caused by wireless interference, or the TG582n's wifi may be simply going bad.

Replacing the TG582n is the next logical step to trying to diagnose the problem.

fwiw, a relative had the o2 version of the TG582n, the wifi signal strength slowly deteriorated over a few years.

Consider a dual band wireless router if your devices support 5 GHz wifi.

PeteNet
Newbie
Posts: 3
Registered: 24-08-2016

Re: tg582n wifi slowed to 20-30mb

Thanks for the comment. A strange result is that my Android phone and tablet both read speeds I'd expect but my Windows 10 anniversary 2nd update on laptop and pc have slow connection and slow download. Upload is normal. Download is sometimes slower than up load.
PeteNet
Newbie
Posts: 3
Registered: 24-08-2016

Re: tg582n wifi slowed to 20-30mb

You're right it needed a new router. I signed up for a new 2 year contract and got a free new router and it gave me 60mb on my wifi just now. I signed up on Saturday and got the router 2 days after the Bank Holiday which is today, Wednesday.  Pretty good by Plusnet I think.

Plusnet Help Team
Plusnet Help Team
Posts: 517
Thanks: 51
Fixes: 18
Registered: 02-03-2015

Re: tg582n wifi slowed to 20-30mb

hi PeteNet,

Sorry to hear about the issues that you have had with the TG582N, i can see that you recently upgraded and acquired the Hub One from us, how is that working for you?

If this post resolved your issue please click the 'This fixed my problem' button
 Ben Babinski
 Plusnet Help Team