The admin/router serial number do not work to log me in and change channels as suggested due to signal drops. I have reset the router but it still does not give me access. Would PlusNet send me a new router to see if this would improve the signal? we know we are in a poor signal area (despite being in a city) and there is no fibre service here (or planned in the near future). very frustrating for us when we work from home
Re: router password
Is it definitely the wifi causing the issue? Have you been able to test a wired connection to see if that improves things at all?