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plusnet hub one wifi loss

sb4100
Hooked
Posts: 6
Fixes: 1
Registered: 14-06-2016

plusnet hub one wifi loss

Hi, any one else having issues with the plusnet hub one, my wifi keeps crashing constantly, my phone looses the connection about every 2-3minutes, my sony tv has the connection but looses internet for some reason every now and then. they have full signal as the router is in the same room. any ideas, it has become so annoying that you have to keep connecting to it

or what router is the best alternative to buy, any recommendations about asus routers.

 

Thanks

3 REPLIES
Highlighted
Moderator
Moderator
Posts: 18,576
Thanks: 1,852
Fixes: 234
Registered: 11-01-2008

Re: plusnet hub one wifi loss

can't say that I've had any issues with the wifi on a hub one

Customer / Moderator / If it helped click the thumb / If it fixed it click 'This fixed my problem'

Community Veteran
Posts: 1,494
Thanks: 240
Fixes: 31
Registered: 13-08-2015

Re: plusnet hub one wifi loss

Before buying anything else, you might want to narrow things down, so a few suggestions.

1. Separate the 2.4 and 5Ghz SSID's by adding 5 to the 5Ghz SSID, and don't sync them

2. Get a WiFi channel analyser such as 'inSSIDer' and set the router to the least used channels rather than auto.

3. Rather than WiFi, consider using Home Plugs and a simple switch to feed things like the TV/Sky/Blu Ray player.

 

sb4100
Hooked
Posts: 6
Fixes: 1
Registered: 14-06-2016

Re: plusnet hub one wifi loss

Hi thanks i will try and separate the two SSID'S and try out some channels and see if the problem goes away,

thanks