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lightning strike Stockport, Manchester

Posts: 1
Registered: ‎10-03-2019

lightning strike Stockport, Manchester

Had a lightning strike in stockport now router will not connect to broadband have reset all electrics then the box
Plusnet say internet fine in my area
Any suggestions please.
Community Veteran
Posts: 31,319
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Registered: ‎14-04-2007

Re: lightning strike Stockport, Manchester

Moderators Note
This topic has been moved from General Chat to My Router.



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To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
Posts: 2,187
Thanks: 457
Fixes: 22
Registered: ‎06-01-2017

Re: lightning strike Stockport, Manchester

For starters -

Then -

Then -

You could then try a known to be good working microfilter directly in to the test port of your master socket and try to see if the phone has a dial tone. If there's a dial tone then plug the router back in.

Still no internet, then there's a good chance the router took a hit and is frazzled Sad

Might be worth asking your neighbours too, though doubt you'll get anyone at this time of night.

Should the router not work, I don't know that even if it's in warranty that PN will change it, but might be worth asking.

Posts: 15,137
Thanks: 6,389
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Registered: ‎04-11-2014

Re: lightning strike Stockport, Manchester


Pay the workers more money? Wink

Truth is like a threshing machine; tender sensibilities must keep out of the way.
Herman Melville
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 1,915
Fixes: 75
Registered: ‎11-01-2018

Re: lightning strike Stockport, Manchester

Hi @martrayner41 


Thanks for getting in touch. Sorry to hear of your router woes.


If this is still an issue, could you drop me your username across via a DM and I'll be happy to take a look?


Best wishes