lightning strike Stockport, Manchester
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lightning strike Stockport, Manchester
10-03-2019 11:02 PM
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Plusnet say internet fine in my area
Any suggestions please.
Re: lightning strike Stockport, Manchester
10-03-2019 11:06 PM
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This topic has been moved from General Chat to My Router.
Customer and Forum Moderator. Windows 10 Firefox 85.0.2 (64-bit)
Re: lightning strike Stockport, Manchester
11-03-2019 12:17 AM
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For starters - https://www.plus.net/help/broadband/connection-troubleshooting/#check-dial-tone
Then - https://www.plus.net/help/broadband/connection-troubleshooting/#master-socket
Then - https://www.plus.net/help/broadband/connection-troubleshooting/#check-microfilters
You could then try a known to be good working microfilter directly in to the test port of your master socket and try to see if the phone has a dial tone. If there's a dial tone then plug the router back in.
Still no internet, then there's a good chance the router took a hit and is frazzled
Might be worth asking your neighbours too, though doubt you'll get anyone at this time of night.
Should the router not work, I don't know that even if it's in warranty that PN will change it, but might be worth asking.
Re: lightning strike Stockport, Manchester
11-03-2019 5:09 AM - edited 11-03-2019 5:14 AM
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Pay the workers more money?
Don't limit the friends you haven't met with arguments you'll never have.
Re: lightning strike Stockport, Manchester
11-03-2019 4:54 PM
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Thanks for getting in touch. Sorry to hear of your router woes.
If this is still an issue, could you drop me your username across via a DM and I'll be happy to take a look?
Best wishes
Dave
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