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intermittent or invisible 5G

addl1bandscore
Hooked
Posts: 6
Thanks: 2
Registered: ‎01-05-2020

intermittent or invisible 5G

I've found that when I try to find the 5G wifi from my plunet hub it has either disappeared entirely or is saying that I am using the wrong password (which I am not). If I boot the hub it sometimes reappears for a while and I can log in. 

I've noticed a huge thread on this but it remains a problem all this year. What is wrong with 5G

3 REPLIES 3
dvorak
Moderator
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Registered: ‎11-01-2008

Re: intermittent or invisible 5G


Moderators Note


This topic has been moved from ADSL Broadband to My Router 

Customer / Moderator
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If it fixed it click 'This fixed my problem'
bobpullen
Community Gaffer
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Registered: ‎04-04-2007

Re: intermittent or invisible 5G

Sorry to hear you're having problems.

Would probably have been better to have posted in the larger thread on the subject.

Regardless, I've just pushed an update to your router that should help. You'll need to switch it off/back on at your side to apply the changes. 

Bob Pullen
Plusnet Product Team
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addl1bandscore
Hooked
Posts: 6
Thanks: 2
Registered: ‎01-05-2020

Re: intermittent or invisible 5G

Hi Bob.

thanks for your reply I've done as you suggest and hopefully your update will solve the problem.

thanks again

Keith