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- Plusnet Community
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- home one
home one
12-04-2016 8:36 PM
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My router keeps losing my login details and reverts to setup@plusnet with no password
all details i can find
1. Product name: | Plusnet Hub |
2. Serial number: | +081441+NQ52925278 |
3. Firmware version: | Software version 4.7.5.1.83.8.217.1.1 Last updated 07/01/16 |
4. Board version: | Plusnet Hub One |
5. DSL uptime: | 4 days, 19:31:07 |
6. Data rate: | 1999 / 39952 |
7. Maximum data rate: | 20470 / 62784 |
8. Noise margin: | 21.5 / 12.5 |
9. Line attenuation: | 19.9 / 17.6 |
10. Signal attenuation: | 21.5 / 17.7 |
11. Data sent/received: | 2.1 GB / 37.0 GB |
12. Broadband username: | ####### |
13. 2.4 GHz Wireless network/SSID: | ##### |
14. 2.4 GHz Wireless connections: | Enabled (802.11 b/g/n (up to 144 Mb/s)) |
15. 2.4 GHz Wireless security: | WPA2 |
16. 2.4 GHz Wireless channel: | Automatic (Smart Wireless) |
17. 5 GHz Wireless network/SSID: | ######## |
18. 5 GHz Wireless connections: | Enabled (802.11 a/n/ac (up to 1300 Mb/s)) |
19. 5 GHz Wireless security: | WPA2 |
20. 5 GHz Wireless channel: | Automatic (Smart Wireless) |
21. Firewall: | Default |
22. MAC Address: | a0:1b:29:66:5f:42 |
23. Modulation: | G.993.2 Annex B |
24. Software variant: | AA |
25. Boot loader: | 1.0.0 |
Its a pain in the but having to put my details back in every day and even then sometimes it wont take
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Re: home one
13-04-2016 9:27 AM
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Hi Dave8,
I'm sorry to hear about this, can you follow the steps in this link please to perform a factory reset for your Hub One http://www.plus.net/support/broadband/hardware/hub-one-user-guide.shtml
Doing this will kick start our automation system to configure your correct details in your router so that this should never happen again.
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