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firmware upgrade please ...hub one

Rising Star
Posts: 498
Thanks: 30
Fixes: 1
Registered: ‎01-11-2017

firmware upgrade please ...hub one

hi can someone push the latest firmware to my hub one please 

current firmware is 

Software version 4.7.5.1.83.8.259 Last updated 19/07/18

 

serial number is

+081441+NQ54605283

 

thanks in advance

 

4 REPLIES 4
Plusnet Help Team
Plusnet Help Team
Posts: 626
Thanks: 115
Fixes: 31
Registered: ‎06-08-2018

Re: firmware upgrade please ...hub one

Hi @iangilf,

Thank you for getting in touch.

I have sent this request to our products team to manually update your firmware version, please check periodically for the new firmware to be rolled out.

Thanks again.

If this post resolved your issue please click the 'This fixed my problem' button
 Lewis G
 Infrastructure Operations Professional
Rising Star
Posts: 498
Thanks: 30
Fixes: 1
Registered: ‎01-11-2017

Re: firmware upgrade please ...hub one

hi nothings been changed yet still on old firmware

 

Plusnet Help Team
Plusnet Help Team
Posts: 626
Thanks: 115
Fixes: 31
Registered: ‎06-08-2018

Re: firmware upgrade please ...hub one

Hi again @iangilf,

I'm afraid this request hasn't been picked up as of yet by our products team. They currently have a slight backlog but I assure you it will be picked up as soon as possible. Are you experiencing any specific issues? If so, feel free to elaborate as it may not be related to an older firmware version.

Thanks again.

If this post resolved your issue please click the 'This fixed my problem' button
 Lewis G
 Infrastructure Operations Professional
Rising Star
Posts: 498
Thanks: 30
Fixes: 1
Registered: ‎01-11-2017

Re: firmware upgrade please ...hub one

ok mate cheers

nope no issues just thought i would request the firmware upgrade thanks