can you request a new router online ?

[#1]

Hi all, I think my router is dying, as we keep losing internet connection with no error lights but a hard reboot fixes it. I suspect some caps are getting ready to pop on the board.

Is there an easy way to request a new one ? it must be over 3 years old now.

cheers 

D

[#2]

Moderators Note
This topic has been moved from Fibre Broadband My Router.

[#3]

sorted, I ordered a new one via chat, only being charged delivery £6.99

[#4]

Hi @Donaldo, sorry for the time it took to pick this thread up.

I am glad to hear you've been able to sort it out.

Let us know if you have any further queries please.