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Wireless problems Hub One

FIXED
jclomp
Hooked
Posts: 5
Registered: ‎28-11-2017

Wireless problems Hub One

I have been very happy with the wirelss performance of my hub one -- until recently!  Suddenly, I find that devices (several phones, and an internet radio) will not connect unless they are within a few feet of the router -- and not always then.  Sometimes the message is stuck on  "obtaining ip address"  and sometimes it gets as far as "Connected no internet".  Occasionally it connects for a few moments and then reverts to "Connected no internet".  Devices connected to the router by cable or powerline still connect normally -- it's just the wireless that isn't working.  I have tried restarting the router and I have turned it off for several minutes and on again -- but no improvement.   Can anything be done to restore the wirless performance, or has the router developed a fault?  Help much appreciated!

2 REPLIES 2
Strat
Moderator
Moderator
Posts: 30,219
Thanks: 3,230
Fixes: 495
Registered: ‎14-04-2007

Re: Wireless problems Hub One

Moderators Note
This topic has been moved from Fibre Broadband to My Router.

 

 

Customer and Forum Moderator. Windows 10 Firefox 86.0 (64-bit)

NigeBoy
Aspiring Pro
Posts: 165
Thanks: 39
Fixes: 2
Registered: ‎07-10-2016

Re: Wireless problems Hub One

Fix