cancel
Showing results for 
Search instead for 
Did you mean: 

Wireless Printer and Google Home Mini will not connect to Router

FIXED
stuffedhippo
Newbie
Posts: 2
Registered: ‎09-11-2020

Wireless Printer and Google Home Mini will not connect to Router

I am new to Plusnet and have just set up my Plus One Router. Normal Wifi is absolutely fine but the router will not connect to either my wireless printer or my Google Home Mini.

I go through the setup for the Google Home Min and when I select the Router a message appears saying "Could not communicate with your Google Home Mini'

I have tried a couople of things:

• Turnign off and on the Firewall
• Splitting the 24. and 5 GHz channels so they are not synced (should not have to do this)

Getting a little annyed now as everything workd fine with both my old Sky and TalkTalk Routers!

2 REPLIES 2
Baldrick1
Seasoned Hero
Posts: 6,753
Thanks: 3,026
Fixes: 203
Registered: ‎30-06-2016

Re: Wireless Printer and Google Home Mini will not connect to Router

Fix

@stuffedhippo  Welcome to the forum,

Have you tried doing a factory reset on these units in case they are retaining your old router settings?

stuffedhippo
Newbie
Posts: 2
Registered: ‎09-11-2020

Re: Wireless Printer and Google Home Mini will not connect to Router

Thanks @Baldrick1 that is the one thing I have not tried - I will let you know how I get on.

Thanks