Wifi reconnect fails for returning devices.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- My Router
- :
- Wifi reconnect fails for returning devices.
Wifi reconnect fails for returning devices.
09-02-2020 8:22 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi i posted this last year in June
two reply's at the time. Plusnet suggested a factory reset - no joy!
someone else said it was a known problem thought to be related to dhcp
6months on this is driving me mad having to re boot the router every time I start a laptop, switch on the wireless printer, or return home with the iPad.
is there any solution yet?
Hi all,
I’ve been on plusnetnet for a week now and have an issue with devices reconnecting to WiFi.
Everything is fine over wired ethernet
everything is fine over WiFi for permanently connected devices.
The issue is with devices returning to the wireless network , for example laptops being started up and iPads returning to the house.
When this happens the device won’t reconnect. When I try to connect the device (select the network/SSID and enter the password) it fails
the only recovery is to reboot the router then everything is ok until another device needs to reconnect
the router is Sagemcom 2704N, I think it’s referred to as hub zero
the firmware is 7.275.11_F2704N_Plusnet
has anyone else had this issue.? Any help appreciated
Re: Wifi reconnect fails for returning devices.
11-02-2020 12:07 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
My advice is to go on to an auction site such as EBay where you can get a BT Smarthub 6 for very little money.
These work on both ADSL and fibre. They are far superior to a Hub Zero
Setting instructions are here. https://community.plus.net/t5/My-Router/Using-the-BT-Smarthub-6-on-a-Plusnet-Account/m-p/1587673#M85...
Moderator and Customer
If this helped - select the Thumb
If it fixed it, help others - select 'This Fixed My Problem'
Re: Wifi reconnect fails for returning devices.
13-02-2020 4:13 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi @Mickysmith
Could you please let me know how many devices you've got connected to the Hub Zero when this happens?
I suspect it may relate to this thread here.
Thanks
Dave
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- My Router
- :
- Wifi reconnect fails for returning devices.