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Wifi range is terrible

Posts: 3
Registered: ‎04-05-2020

Wifi range is terrible

I've been with PN for 5 months now and have had WiFi issues from day 1. The range is horrendous and I drops off on devices on a regular basis. The speed at the PN One hub seems fine, ( checked with wired device) but as soon as I you move away from it the speed drops down to a snails pace or a loose signal completely. I have the same number of devices on it as I did with my last provider, and never had any issues with speed or drop off. So 2 things, has anyone a solution eg.dodgy wifi, hit it with a hammer, new hub or new provider? And how much to cancel your contract? as its not worth the grief everyday from the family paying for something that does do it job!
Posts: 11,132
Thanks: 4,914
Fixes: 398
Registered: ‎30-06-2016

Re: Wifi range is terrible

@Rabsmostwanted  Welcome to the forum.

The best solution is to go onto an auction site such as EBay and spend little money on a BT Smarthub 6. Setting instructions are here.

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Posts: 29,351
Thanks: 6,578
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Registered: ‎11-01-2008

Re: Wifi range is terrible

Moderators Note

This topic has been moved from Fibre to My Router

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If it fixed it click 'This fixed my problem'