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WiFi password I correct

Donna412
Newbie
Posts: 1
Registered: ‎22-12-2020

WiFi password I correct

Why do I keep getting WiFi password incorrect when I’m trying to connect most devices are fine except my sons iPad and xbox
2 REPLIES 2
Thrall
Seasoned Pro
Posts: 567
Thanks: 115
Fixes: 23
Registered: ‎28-09-2020

Re: WiFi password I correct

That’s generally a generic error message and normally fixed by carrying out the steps here https://community.plus.net/t5/My-Router/2-4ghz-and-or-5ghz-best-practice/m-p/1351966/highlight/true#...

bobpullen
Community Gaffer
Community Gaffer
Posts: 15,165
Thanks: 2,827
Fixes: 174
Registered: ‎04-04-2007

Re: WiFi password I correct

@Donna412 you may be subject to the issue described here.

If you are, I have just pushed an update to your router that should help. You'll need to switch it off/back on at your side to apply the update.

Hopefully it helps.

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵