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WiFi disconnecting
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WiFi disconnecting
20-11-2020 1:30 PM
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I have had issues since joining Plusnet but the worst is that my devices keep disconnecting and some won't reconnect for ages
WPS helps sometimes but I would prefer them to be connected always
My devices include Xbox,2 tablets,2 firesticks,an echo dot and 2 smart TVs
These worked fine with my old provider
I have tried changing channel on 2.4 GHz but no improvement
Would I be better purchasing a better router?
WPS helps sometimes but I would prefer them to be connected always
My devices include Xbox,2 tablets,2 firesticks,an echo dot and 2 smart TVs
These worked fine with my old provider
I have tried changing channel on 2.4 GHz but no improvement
Would I be better purchasing a better router?
Message 1 of 5
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Re: WiFi disconnecting
20-11-2020 1:33 PM
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Moderators Note
This topic has been moved from General Chat to My Router.
This topic has been moved from General Chat to My Router.
Windows 10 Firefox 109.0 (64-bit)
To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
Message 2 of 5
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Re: WiFi disconnecting
20-11-2020 1:44 PM
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Message 3 of 5
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Re: WiFi disconnecting
20-11-2020 1:50 PM
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Unfortunately didn't realise that I could use my old router
Pretty sure I threw it away
Pretty sure I threw it away
Message 4 of 5
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Re: WiFi disconnecting
21-11-2020 1:51 PM
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@tigersb I've pushed an update to your router that might help. If you look elsewhere on this forum you'll notice there are a few known issues affected WiFi on the Hub One that we're working through.
You'll need to reboot to apply the update.
Hope it helps.
You'll need to reboot to apply the update.
Hope it helps.
Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵
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