Wi-Fi Connection dropping out
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Wi-Fi Connection dropping out
02-12-2016 12:40 PM - edited 02-12-2016 2:33 PM
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Hi,
Can anyone help with my problem.
The router is a Hub One.
When I go from one room to another while needing constant connectivity, whatever I am doing just freezes and I have tried changing channels like I was advised by customer support but it still does not work and I have never experienced this type of problem with any other router.
Is it possible to request another router and even a different type of router? I have only just joined.
I have searched my problem but it seems as though there are no other people experiencing the same thing.
Moderator's note by Dick (Strat) Topic moved to a more appropriate board and title slightly amended.
Re: Wi-Fi Connection dropping out
02-12-2016 6:43 PM
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Re: Wi-Fi Connection dropping out
03-12-2016 9:47 AM
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Logging my iPhone into the 5GHz seems to have solved the problem but can be weak sometimes although I will update on that issue after a while to see if it has fixed the problem and wasn't just the application I was using that was playing up at the time.
Thanks
Re: Wi-Fi Connection dropping out
04-12-2016 8:18 PM
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Also check in the wireless settings if the 2.4Ghz or 5Ghz to see if the networks are linked. I have found for some customers unlinking them has improved the wireless strength.
It might not work for you but i figure its worth trying.
Re: Wi-Fi Connection dropping out
05-12-2016 8:37 AM
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Re: Wi-Fi Connection dropping out
05-12-2016 7:24 PM
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Fairly sure that just logging my device into a single frequency sorted my issue on it's own.
Thanks though.
Re: Wi-Fi Connection dropping out
14-12-2016 1:37 PM
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Yeah keeping it in one frequency can resolve this issue but if you need any further assistance then please get in touch and we'll be more than happy to help ^BB
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