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What is the most up to date firmware......

matteastick75
Hooked
Posts: 7
Registered: ‎08-02-2019

What is the most up to date firmware......

Please help me..

 

 My router is playing up and i have to keep resetting it, i go from 35mb to 5mb in a day.

My router hasnt been updated since Feb 19.. 

Plusnet Hub One | Software version 4.7.5.1.83.8.263 | Last updated 09/02/19

 

Do i need a update or what....

Matt

5 REPLIES 5
mort7890
Pro
Posts: 519
Thanks: 84
Fixes: 4
Registered: ‎28-06-2007

Re: What is the most up to date firmware......

Latest update is Plusnet Hub One | Software version 4.7.5.1.83.8.263 | although mine shows Last updated 19/07/17

Tibzor
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 282
Fixes: 25
Registered: ‎08-04-2020

Re: What is the most up to date firmware......

Hi @matteastick75

 

Sorry to hear about problems with your broadband. Connection is stable with correct speeds. Issues you are experiencing are most likely down to wireless network performance.

 

Please check out the help and support page here https://community.plus.net/t5/Plusnet-Blogs/How-to-boost-your-wi-fi/ba-p/1450193 Together with our network partners at Openreach we will try to provide you with the best speeds possible. If you feel this is not the case, please raise your speed fault online at faults.plus.net

 

bobpullen
Community Gaffer
Community Gaffer
Posts: 14,832
Thanks: 2,423
Fixes: 163
Registered: ‎04-04-2007

Re: What is the most up to date firmware......

That 29 day uninterrupted connection doesn't look like the router is being reset? 🤔

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵

matteastick75
Hooked
Posts: 7
Registered: ‎08-02-2019

Re: What is the most up to date firmware......

the router not being reset, is that a problem..?

Is it supposed to happen automatically ..?

bobpullen
Community Gaffer
Community Gaffer
Posts: 14,832
Thanks: 2,423
Fixes: 163
Registered: ‎04-04-2007

Re: What is the most up to date firmware......

Not sure what you're asking?
You stated that you had to keep resetting the router, yet an image was posted suggesting it had been up for almost a month without any sign of it being reset?

Bob Pullen
Plusnet Product Team
If I've been helpful then please give thanks ⤵