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Weak Security - not retaining WIFI connection (iphone)

alg888
Newbie
Posts: 1
Registered: 4 weeks ago

Weak Security - not retaining WIFI connection (iphone)

Hi, I've followed the other post on the weak security issue with iphones. From the thread it says it's nothing to worry about but basically my phone won't stay connected to the WiFi - its only an issue with my iphone. I am not sure what to do about this. Can anyone help? We haven't had the issue before and updated iphone software a while ago, i.e. not in last 48 hours. 

 

Thanks 

3 REPLIES 3
dvorak
Moderator
Moderator
Posts: 26,456
Thanks: 5,093
Fixes: 1,285
Registered: ‎11-01-2008

Re: Weak Security - not retaining WIFI connection (iphone)

You could try splitting the 2.4 and 5GHz wifi bands, it helps with Apple products.



Navigate in a web browser to 192.168.1.254.

Click Advanced Settings

Enter your Hub admin password when prompted (unless you've changed it, you'll find the default password on the settings card)
Continue to Advanced Settings.
Click on Wireless.
Click 5GHz tab.
Change 'Sync with 2.4Ghz' to No.
Change the name of the 'Wireless SSID' - I added a '_5' on the end.
Save the changes.



You can then select which one you want per device.

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dvorak
Moderator
Moderator
Posts: 26,456
Thanks: 5,093
Fixes: 1,285
Registered: ‎11-01-2008

Re: Weak Security - not retaining WIFI connection (iphone)


Moderators Note


This topic has been moved from Fibre to My Router

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If it fixed it click 'This fixed my problem'
TheMightyAJ
Plusnet Help Team
Plusnet Help Team
Posts: 1,628
Thanks: 198
Fixes: 83
Registered: ‎26-03-2018

Re: Weak Security - not retaining WIFI connection (iphone)

Hi @alg888,

I'm sorry to hear that you're experiencing this issue. I'd give @dvorak's suggestion a go and ask that you let us know if any further issues occur once you've done so.

If this post resolved your issue please click the 'This fixed my problem' button
 Alex H
 Plusnet Help Team