Hello all,
First time poster - looking for a little help at a time when Plusnet aren't taking support calls and I'm tearing my hair out trying to work from home!!
I have been a Fibre unlimited customer for about 3 years. The router I have is made by Sagecom.
The wifi is contantly dropping out. I say Wifi becuase when I'm connected to the router by a cable it seems generally fine - so I'm thinking this could be more Wifi than broadband.
The router is connected to main socket
Dial Tone seems fine
I have - following a previous call to PLusnet - set up a separate 5GHZ Wifi network and have static devices connected to it
Router is set to auto select the Wifi channel - however I have tried manually selecting 1/6/11 etc which didn;t seem to make much difference
Carried out a hard boot a couple of weeks ago (pulled the power out for a couple of mins) - this seemed to help (might be coincidence) for a number of days but hasn't worked as well when i've tried again since
Any support / guidance would be greatly appreciated.
Thanks!
